Shipping Policy

Last updated: November 6, 2026

Thank you for shopping with Offphase! This policy explains how we ship your order, what it costs, and what to expect after you buy.

1. Order Processing

Except as otherwise stated on our website, orders will be processed as soon as possible.

You'll receive a confirmation email with tracking details as soon as your order ships, if the shipping method supports it.

2. Shipping Methods & Delivery Times

Available shipping methods and estimated delivery times are shown at checkout. Delivery times are estimates, not guarantees, and begin once your order ships.

Delivery may be affected by carrier delays, weather conditions, or other events outside our control.

3. Shipping Charges

Shipping charges are calculated based on the total shipment weight, including packaging materials, and the delivery location.

The following shipping rates apply for every 0.50 kg:

Delivery Location	Normal Shipping	Express Shipping
Within Bangalore	₹38.80	₹38.80
Kerala, Tamil Nadu, Karnataka (excluding Bangalore)	₹42.25	₹44.81
Telangana, Maharashtra, New Delhi, Gujarat, Haryana	₹58.24	₹75.17
Odisha, Andhra Pradesh, Goa, Chhattisgarh, Madhya Pradesh, Rajasthan, Punjab, Uttarakhand, Bihar, West Bengal	₹67.95	₹93.39
Shimla, Jammu & Kashmir, Sikkim, Assam, Meghalaya, Nagaland, Manipur, Tripura, Mizoram, Arunachal Pradesh	₹80.11	₹107.99

Please Note:

The minimum applicable shipping slab is 0.50 kg.

Every additional 0.50 kg or part thereof will attract another shipping slab.

Shipping charges are calculated based on the total shipment weight, including packaging.

Within Bangalore, Normal and Express shipping are available at the same rate.

Express shipping availability is subject to the courier partner and delivery location.

The final shipping charges will be displayed at checkout before you complete your purchase.

4. Order Tracking

Once your order ships, we'll email you a confirmation with a tracking number and link, if applicable.

Please note that tracking information may take some time to update after you receive it.

5. Shipping Destinations

Shipping availability is shown at checkout. Delivery is subject to service availability in your location through our courier partners.

6. Address Accuracy

Please check your shipping address carefully at checkout. Contact us as soon as possible if you need to correct any address details.

We cannot guarantee address changes once an order has been shipped.

7. Lost, Damaged, or Delayed Packages

If your order is lost, damaged, or delayed, please contact us. We will help you coordinate with the courier partner to resolve the issue.

8. Order Changes & Cancellations

Need to change or cancel your order? Contact us as soon as possible.

We may be able to accommodate changes before your order ships. However, once an order is in transit, we're unable to modify it.

Refunds for cancelled or delayed orders will be processed to the original payment method, where applicable, in accordance with our refund policy.

9. Questions?

If you have any questions about shipping, delivery, or your order, please contact our team:

Email: Offphaselimited@gmail.com

We're happy to help!

Team Offphase